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Privacy
Policy

This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

1. Information We Collect

We may collect basic personal information such as your name, e-mail address, and any details you provide when contacting us or filling out a form.

When you contact us, request a quote, or fill out any of our forms, we may collect:

Your name
Email address
Company or brand name
Project details

We also use cookies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We use the information to:

Respond to your messages or requests
Improve our website and services
Send occasional updates (if you opted in)

We never sell or share your information with third parties.

Your information helps us:

Understand your project needs
Provide accurate quotes and proposals

Improve our services and communication
We never sell or share your personal data with third parties, except when necessary to complete our services (e.g., sending invoices via PayPal).

3. Cookies

We may use cookies to enhance your browsing experience and track website traffic. You can disable cookies in your browser settings at any time.

Our site uses cookies to provide a better user experience and gather analytical data. You can adjust your cookie preferences through your browser settings.

4. Third-Party Services

We may use tools like Google Analytics or Facebook Pixel to understand how users interact with our site. These tools may collect anonymized data.

5. Your Rights

You can request to access, correct, or delete your personal data by contacting us directly.

We take data protection seriously. Your information is stored securely and only accessible by authorized personnel.

6. Changes to This Policy

We may update this Privacy Policy occasionally. All updates will be posted on this page.

7. Contact

If you have any questions, please contact us at:

hello@awesominds.com

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Cancellation
Policy

By hiring our services, the client agrees to the terms outlined below regarding cancellations, withdrawals, and refund eligibility.

We respect your time, and we appreciate the same in return. Please read below to understand how cancellations and refunds work with us.

1. Before the Project Starts
A 50% non-refundable deposit is required to book your project. This secures your spot in our schedule and compensates for time reserved.

2. Mid-Project Cancellations
If you cancel after the project has started, we’ll calculate the value of the work completed. An additional invoice may be issued if work exceeds the deposit.

3. Cancellation on Our End
If, for any reason, Awesominds cannot complete the project (very rare!), we’ll refund the unused portion of your payment.

4. Late Payments
Payments not made within 5 business days of the due date will incur a 5% weekly late fee. Project progress may be delayed until payment is received.

5. Refund Exceptions
While the initial 50% deposit is generally non-refundable, we recognize that life can take unexpected turns. We offer full refunds in the following extraordinary cases:

In the event of the client’s passing, if a family member or legal representative notifies us within 10 business days from the date of death, and provides appropriate documentation, a full refund will be issued.
In the event of a natural disaster (such as hurricanes, wildfires, or earthquakes) affecting the client’s city of residence, we will issue a full refund upon request if submitted within 10 business days of the incident, accompanied by reasonable proof of impact.

These exceptions are reviewed with compassion and discretion. If something urgent or unusual arises, don’t hesitate to reach out to us.

6. Time Limit for Refund Requests

Any refund request must be submitted within 15 days of the event that led to the cancellation. After this period, requests will not be considered.

7. Assessment Process

We reserve the right to evaluate the nature of each case and decide whether a refund (partial or full) is appropriate. Our decision will be final.

8. No Refund for Completed Work

No refund will be issued for work that has already been completed or delivered, regardless of project continuation.

9. Service Delays

Delays caused by the client (e.g. lack of communication, missed deadlines, or late approvals) do not entitle the client to cancellation or refund.

10. Acceptance of Terms

By confirming a project with us, the client acknowledges and accepts all the terms of this Cancellation & Refund Policy.

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Terms and
Conditions

By accessing and using this website and our services, you agree to the following terms and conditions:

1. Use of Website

All content on this site (texts, images, graphics, logos, etc.) is the intellectual property of Awesominds and may not be copied, reproduced, or distributed without permission.

2. Service Agreement

By hiring us, the client agrees to provide all necessary information, feedback, and approvals in a timely manner. Delays on the client’s side may affect deadlines and delivery.

We provide the following creative services:

Branding and identity design
Logo design
Social media visuals (design only)
Advertising and marketing campaigns
Packaging design
Stationery and print materials

3. Payment Terms

Payments must be made as outlined in the project proposal or invoice. Work will begin only after the initial payment is received. Final files will only be delivered after full payment.

50% deposit (non-refundable) to start the project
50% final payment upon approval, before delivery
Payments are made via invoice through PayPal
Add-ons or extras are quoted separately and invoiced accordingly

4. Revisions and Scope

Revisions are included as per the project agreement. Additional changes outside the scope may incur extra charges.

Each project includes a limited number of revisions (as agreed beforehand). Additional revisions may be charged separately.

5. Delivery and Timeline

We commit to delivering your project on time, assuming all requested materials and payments are provided promptly. Delays in client response or payment may extend the project timeline. We strive to meet agreed deadlines. However, unforeseen circumstances may cause delays. In such cases, clients will be informed as soon as possible.

6. Project Cancellation

Cancellation policies are governed by our Cancellation & Refund Policy, which should be read alongside these terms.

7. Intellectual Property

Final files and usage rights are transferred upon full payment. Awesominds retains the right to showcase completed work in our portfolio and social channels. Once the final payment is completed, ownership of the final approved designs will be transferred to the client. We reserve the right to showcase the work in our portfolio or marketing materials, unless agreed otherwise in writing.

8. Third-Party Services

If your project involves third-party services (like printing, hosting, or domains), we are not liable for issues that arise from them.

9. Modifications to Terms

We may update these Terms & Conditions at any time. Changes will take effect once posted on this page.

10. Governing Law

These terms are governed by the International Copywright Laws and Rights.

Privacy Policy